Collect · Pack · Ship
A courier refused my item
A carrier has declined the consignment — usually for size, fragility, value or because it is on their prohibited list.
- Packed at your address
- Shipping arranged and managed
- Guide prices from £295
- Signature + photo on delivery
Send photographs for a faster, firmer price · Nothing moves until you approve the quote
A carrier has declined the consignment — usually for size, fragility, value or because it is on their prohibited list.
Network refusals are usually about packaging and handling policy, not the item itself. Proper packing and the right shipping service remove most of the reasons they said no.
We collect anywhere in mainland Great Britain, pack at your address, and arrange delivery across Europe.
Get a firm price today
Send the collection point, destination and a photograph or two. We reply with a price, not a range.
Takes about 30 seconds · We reply with a firm price, not a range
The short answer
What we actually do about it
- Tell us exactly what was refused and why
- We assess whether it is a real restriction or a network policy
- We quote the appropriate parcel, pallet or freight solution
- We pack it to a standard that removes the argument
Not sure how it should be packed?
Send a photograph on WhatsApp and we will tell you exactly what we would do — and what it costs.
Takes about 30 seconds · We reply with a firm price, not a range
The honest caveat
Some refusals are legal restrictions and no carrier can move the item. We will tell you which category yours falls into.
The service that solves this
One managed service: we collect, pack the goods properly, prepare them for export and arrange the right parcel, pallet or freight service to the destination.
- One named contact from quotation through to delivery
- Collection window agreed in advance
- Shipping method selected and arranged for you
- Signature and photographic proof on delivery where the service provides it
How the process works
- 1
Send us the details
Message us the collection postcode, the delivery address, and what is travelling — dimensions, weight, rough value and photographs if you have them.
- 2
We quote in writing
One figure covering collection, packing materials, labour and transport. The variables are stated, so you can see exactly what is driving the price.
- 3
We pack on site
We arrive with cartons, foam, blankets, boards and strapping and pack your goods at your address. Nothing is left for you to finish.
- 4
Documentation is prepared
An itemised packing list with values and dimensions travels with the load, alongside the export documentation.
- 5
Shipping is arranged and managed
We select the appropriate parcel, pallet or freight service for the consignment and manage it through to delivery.
- 6
Delivered and evidenced
Handed over against a signature, placed into the room where access allows, and photographed on delivery.
Guide pricing
Guide prices start at £195 for documents and small parcels, £295 for boxes and personal effects, £395 for auction collections and £495 for furniture and large items. Specialist consignments are priced on the specifics. These are guide prices, not fixed quotations.
What the final price depends on
- Collection location
- Destination
- Dimensions
- Weight
- Declared value
- Packing complexity
- Urgency
- Special requirements
Frequently asked questions
What will it cost?
Guide prices start at £295 for this type of work. Cartons, cases and part loads — packed on site, inventoried and delivered to a European address. The final figure depends on collection location, destination, dimensions, weight, declared value, packing complexity, urgency and any special requirements.
How quickly can you help?
Message us on WhatsApp with the details and you will get a considered answer the same day during working hours. Urgent collections in mainland Great Britain can often be arranged within 60–90 minutes.
How will my shipment actually travel?
It depends on the consignment. Smaller, well-packed items travel on a parcel service, boxed and palletised goods on a pallet network, and larger or awkward loads on a freight service. We select the method that suits the goods, the destination and your timescale, and we tell you which one we have used.
What happens if nobody is home at the delivery address?
Delivery is arranged against a contact name and number, and the receiving address is confirmed before the shipment travels. If plans change we arrange a re-delivery rather than leaving goods unattended.
Ready when you are
One message, one quotation, one company from your door to theirs.
Takes about 30 seconds · We reply with a firm price, not a range
Our other services
Taylors Courier Service Ltd provides UK collection and professional packing, and arranges international shipping through appropriate parcel, pallet and freight partners. Goods in transit cover applies subject to our terms; declared values above the standard limit need specific cover, which we will tell you about before you book. Where formal customs clearance is required we work alongside your broker.
Collection across mainland Great Britain · Delivery across Europe