Cookie Policy
Last updated: 22 December 2024
GDPR Compliant | PECR Compliant | UK Cookie Law
What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.
Taylors Courier Service Ltd (Company Number: 16845493) uses cookies in accordance with UK GDPR, the Privacy and Electronic Communications Regulations (PECR), and the Data Protection Act 2018. As a registered UK Limited Company, we are fully compliant with all data protection legislation.
Types of Cookies We Use
1. Essential Cookies (Strictly Necessary)
These cookies are required for our website to function properly. They enable core functionality such as security, network management, and accessibility. Without these cookies, services like booking deliveries and tracking orders cannot be provided.
Examples:
- • Authentication and session management
- • Security and fraud prevention
- • Load balancing and performance optimization
Duration: Session or up to 1 year
Consent Required: No (essential for service)
2. Functional Cookies
These cookies allow us to remember your preferences and provide enhanced, personalized features. They may be set by us or by third-party providers whose services we use.
Examples:
- • Remembering your delivery preferences
- • Saved addresses and vehicle choices
- • Language and display preferences
Duration: Up to 2 years
Consent Required: Yes
3. Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our service and user experience.
Third-Party Analytics:
- • Google Analytics – Website traffic analysis
- • Microsoft Clarity – User behavior insights
Duration: Up to 2 years
Consent Required: Yes
4. Marketing & Advertising Cookies
These cookies track your browsing activity to deliver relevant advertisements and measure campaign effectiveness. They may be set by our advertising partners.
Examples:
- • Retargeting and remarketing campaigns
- • Social media advertising (Facebook, LinkedIn)
- • Google Ads conversion tracking
Duration: Up to 2 years
Consent Required: Yes
Specific Cookies We Use
Below is a detailed list of the cookies used on our website:
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| sb-auth-token | User authentication and session management | Essential | Session |
| cookie_consent | Stores your cookie preferences | Essential | 1 year |
| driver_session | Driver portal authentication | Essential | 7 days |
| booking_preferences | Remembers your delivery preferences | Functional | 1 year |
| saved_addresses | Stores frequently used addresses | Functional | 2 years |
| _ga | Google Analytics - distinguishes users | Analytics | 2 years |
| _ga_* | Google Analytics - session state | Analytics | 2 years |
| _clck | Microsoft Clarity - user ID | Analytics | 1 year |
| _clsk | Microsoft Clarity - session data | Analytics | 1 day |
| _fbp | Meta Pixel - advertising tracking | Marketing | 3 months |
| _gcl_au | Google Ads - conversion tracking | Marketing | 3 months |
This list is updated periodically. Third-party cookies may vary based on your interactions with external services.
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies, and you should check the relevant third-party websites for more information.
Third-Party Services:
- • Google Maps – Location services and address lookup
- • Stripe – Payment processing
- • What3Words – Precise location identification
- • Google Analytics – Website analytics
- • Meta Pixel – Social media advertising
Managing Your Cookie Preferences
You have the right to accept or decline cookies. You can manage your cookie preferences through:
1. Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner where you can accept or decline non-essential cookies.
2. Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete specific cookies.
3. Opt-Out Tools
You can opt out of specific tracking services:
⚠️ Important: Blocking essential cookies may affect your ability to use certain features of our service, such as booking deliveries or tracking orders.
Your Rights Under GDPR
Under UK GDPR and the Data Protection Act 2018, you have the following rights regarding cookies and tracking:
- • Right to be informed about cookie usage
- • Right to consent or withdraw consent
- • Right to access cookie data
- • Right to erasure of cookie data
- • Right to object to processing
Questions About Our Cookie Policy?
If you have any questions about how we use cookies or want to exercise your rights, please contact us.
Email: office@taylorscourierservice.com
Phone: +44 7846 557 002