Anyone researching courier terminology before booking
What is a wait-and-return courier?
Wait-and-return is when the driver waits at the delivery address while the recipient signs, completes paperwork, or hands back another item — then returns to the sender. Common for legal completions, exhibition crates and exam papers.
Collection and delivery are required — a town, city or postcode is enough.
Same-Day / Urgent
Need a delivery today? Collection within 60–90 minutes, direct driver, status updates — your job goes straight to the front of the queue.
Car from £1.25/mile · £55 minimum
Flexible DeliveryTypically around 30% less
Not in a rush? Flexi7 allows collection and delivery within seven days. We can match your delivery with suitable vehicle movements, subject to route suitability and availability.
Ideal for furniture, marketplace pickups & non-urgent freight
60–90 min
Urgent collection
£1.25/mi
From, £55 min
Up to £5k
Goods-in-Transit
UK-Wide
Direct, no depot
What's in scope (and what isn't)
We'd rather be honest about boundaries than win a job we can't do properly.
What we do
- Honest, plain-English answers to courier questions
- Direct-van same-day across the UK
- Transparent £1.25/mile pricing, £55 minimum
- Up to £5k Goods-in-Transit insurance
- Status updates and photo POD
What we don't
- ADR / hazardous goods (we are not ADR-licensed)
- Deep-frozen transport — we run refrigerated (chilled) only, not frozen
- MHRA GDP-validated pharmaceutical cold-chain
- Larger commercial loads require a 7.5T or 18T suitability review
- Jargon-heavy explanations designed to confuse
How it works
Send the lane and the item
Collection postcode, delivery postcode, item description, weight, dimensions. A photo helps.
Get a price in 60 seconds
Direct mileage pricing from £1.25/mile, £55 minimum. No fuel surcharges, no per-kilo surprises.
Choose Urgent or Flexible
Urgent = direct van today (60–90 min collection). Flexi7 = collection and delivery within seven days, normally around 30% below the equivalent dedicated service where suitable and available.
Track + signed POD
Status updates. Signature and photo POD emailed automatically the moment it's delivered.
Price in 60 seconds — direct from £1.25/mile.
Get Your Free QuoteTransparent pricing
Same pricing structure as our public price guide.
Direct mileage rate
Vehicle rates start from £1.25 per mile for a car, with a £55 minimum. You see the full price before booking — no hidden fuel or weekend surcharges.
Flexible window discount
Choose Flexi7 for collection and delivery within seven days, normally around 30% below equivalent urgent dedicated delivery where suitable and available.
Two-man uplift
The standard second-person option adds £85 where offered. Unusual access, specialist handling or larger crews are quoted separately.
FAQs
How is it priced?▼
Standard mileage plus a per-hour waiting charge after the first 30 minutes — both quoted upfront.
Are you insured?▼
Yes — up to £5,000 Goods-in-Transit and £1m Public Liability. A current certificate of insurance can be emailed before the first job.
Can I open a business account?▼
Yes. 5-minute application, subject to credit check. Book against a PO, get one consolidated invoice per month, 30-day terms.
How fast can you collect?▼
Urgent collection is typically 60–90 minutes from booking, depending on driver position. Flexi7 covers collection and delivery within seven days and is normally around 30% below the equivalent dedicated service where suitable and available.
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